$lang->extension->compatibleVersions['ipd3.2'] = '禅道IPD版 3.2'; 使用时经常卡死-问答 - 禅道项目管理软件
统一服务热线 4006-8899-23
English
禅道使用
分类
597420

使用时经常卡死已解决 悬赏15积分

提问者英姿勃勃的西瓜 答案数1 阅读数248 发表时间2024-07-02 10:45:43
使用时会卡死导致服务器崩溃 必须重启服务器

禅道版本：18.5

安装包类型：Linux安装包

操作系统：CentOS

客户端浏览器：Chrome

设置备注
内容
答案列表
⛅
2024/07/02 最佳答案

您好，可以从下面几个方向排查下：

1.服务器磁盘空间情况

2.以下两个目录找下apache的error日志
/opt/zbox/logs/
/opt/zbox/tmp/apache

另外，也可以联系官网商务QQ，邀请加入技术交流群沟通，发一下日志我们排查下，即时性会更好一些

3条回复 回复
🍋
2024/07/02
[Sat Jun 15 06:25:05.731050 2024] [core:error] [pid 1970:tid 140423100045056] [client 113.31.186.216:51578] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Mon Jun 17 09:51:32.086417 2024] [core:notice] [pid 1617:tid 140423600707392] AH00052: child pid 11905 exit signal Segmentation fault (11)
[Mon Jun 17 09:51:33.116919 2024] [core:notice] [pid 1617:tid 140423600707392] AH00052: child pid 11962 exit signal Segmentation fault (11)
[Mon Jun 17 09:51:33.116996 2024] [core:notice] [pid 1617:tid 140423600707392] AH00052: child pid 12004 exit signal Segmentation fault (11)
[Mon Jun 17 09:51:34.119195 2024] [core:notice] [pid 1617:tid 140423600707392] AH00052: child pid 12047 exit signal Segmentation fault (11)
[Mon Jun 17 09:51:34.119264 2024] [core:notice] [pid 1617:tid 140423600707392] AH00052: child pid 12077 exit signal Segmentation fault (11)
[Mon Jun 17 14:15:59.595569 2024] [mpm_event:notice] [pid 1617:tid 140423600707392] AH00491: caught SIGTERM, shutting down
[Mon Jun 17 14:17:44.709692 2024] [mpm_event:notice] [pid 1644:tid 140241516353344] AH00489: Apache/2.4.52 (Unix) OpenSSL/1.0.2k-fips configured -- resuming normal operations
[Mon Jun 17 14:17:44.711124 2024] [core:notice] [pid 1644:tid 140241516353344] AH00094: Command line: '/opt/zbox/run/apache/httpd'
[Wed Jun 19 05:29:45.268353 2024] [core:error] [pid 4217:tid 140241173915392] [client 43.128.89.141:3897] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Thu Jun 20 19:24:23.736915 2024] [core:error] [pid 3808:tid 140240941410048] [client 121.204.200.130:59592] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Thu Jun 20 19:24:54.899543 2024] [core:error] [pid 4217:tid 140241173915392] [client 121.204.200.130:32824] AH10244: invalid URI path (/cgi-bin/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/bin/sh)
[Tue Jun 25 05:30:02.801605 2024] [core:error] [pid 4217:tid 140241215878912] [client 223.247.192.87:53920] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Thu Jun 27 17:15:33.831317 2024] [core:error] [pid 18891:tid 140240966588160] [client 47.245.32.141:44496] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Thu Jun 27 17:15:34.257820 2024] [core:error] [pid 18891:tid 140241016944384] [client 47.245.32.141:44500] AH10244: invalid URI path (/cgi-bin/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/bin/sh)
[Fri Jun 28 14:54:09.419609 2024] [mpm_event:notice] [pid 1644:tid 140241516353344] AH00491: caught SIGTERM, shutting down
[Fri Jun 28 15:00:10.121977 2024] [mpm_event:notice] [pid 1378:tid 140213556578112] AH00489: Apache/2.4.52 (Unix) OpenSSL/1.0.2k-fips configured -- resuming normal operations
[Fri Jun 28 15:00:10.122904 2024] [core:notice] [pid 1378:tid 140213556578112] AH00094: Command line: '/opt/zbox/run/apache/httpd'
[Mon Jul 01 16:59:09.528880 2024] [mpm_event:notice] [pid 1378:tid 140213556578112] AH00491: caught SIGTERM, shutting down
[Mon Jul 01 17:29:18.563380 2024] [mpm_event:notice] [pid 2121:tid 140672278914880] AH00489: Apache/2.4.52 (Unix) OpenSSL/1.0.2k-fips configured -- resuming normal operations
[Mon Jul 01 17:29:18.563748 2024] [core:notice] [pid 2121:tid 140672278914880] AH00094: Command line: '/opt/zbox/run/apache/httpd'
[Tue Jul 02 07:24:22.437049 2024] [core:error] [pid 2123:tid 140671822313216] [client 152.32.182.112:58376] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Tue Jul 02 07:24:53.992361 2024] [core:error] [pid 2215:tid 140671788742400] [client 152.32.182.112:58800] AH10244: invalid URI path (/cgi-bin/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/%%32%65%%32%65/bin/sh)
[Tue Jul 02 09:25:36.121126 2024] [mpm_event:notice] [pid 2121:tid 140672278914880] AH00491: caught SIGTERM, shutting down
[Tue Jul 02 09:27:40.976772 2024] [mpm_event:notice] [pid 1359:tid 140388129695552] AH00489: Apache/2.4.52 (Unix) OpenSSL/1.0.2k-fips configured -- resuming normal operations
[Tue Jul 02 09:27:40.978751 2024] [core:notice] [pid 1359:tid 140388129695552] AH00094: Command line: '/opt/zbox/run/apache/httpd'
这是最近的日志
2024/07/02
您好，是 apache 服务出现了异常，需要结合您的环境和配置来进一步排查，方便的话加一下商务同事的 qq , 商务同事会邀请您加入技术交流群沟通，即时性会更好一些。
⛅
2024/07/02
可以点击“联系我们”加一下的商务联系方式，商务邀请进群后远程帮您排查下。
联系我们
联系人
刘斌/高级客户经理
电话(微信)
17685869372
QQ号码
526288068
联系邮箱
liubin@chandao.com
返回顶部
刘斌
高级客户经理
17685869372
526288068
统一服务热线 4006-8899-23
我要提问提问有任何问题，您都可以在这里提问。 问题反馈反馈点击这里，让我们聆听您的建议与反馈。